Integrated management of holiday homes

We manage the arrival and departure of tourists and prepare the accommodation with details that make the difference. We offer you several options so that you can define the tasks you want to delegate to us.

Optimisation
of the advertisement

We will make your listing stand out with professional photographs and descriptions that highlight the best of your property and its surroundings. We will add enhancements to your accommodation to make it a more attractive holiday offer.

Booking channels and revenue management

We update prices daily to adjust them to supply and demand, using revenue management technology. We optimise rates to obtain the best performance by season, events and last minutes. We study the market to position ourselves at the best price against your competition. We advertise on international platforms and our own booking engine.

Booking management

At Opening Doors we manage the entire booking process, from the selection of the right guest profile to the check-out. We synchronise the calendar in real time with a professional 2-way-API channel manager to avoid overbooking.

Contact and messaging

Opening Doors has parameterised communication technology, with scheduled deliveries of everything guests need to know. We are open 365 days a year with extended opening hours.
At Opening Doors we achieve greater visibility and better positioning thanks to our low response time to guests. We follow up and deal with queries and incidents before and during the stay.

Five-star cleanliness

Cleanliness is a determining factor in the experience. At Opening Doors we carefully select and train our team to maintain a high standard of quality. Each accommodation has its own cleaning protocol and illustrated preparation manual. We have a professional laundry service: linen is delivered clean, ironed and scented.

Check-in

At Opening Doors we welcome guests in person to hand over the keys and explain the particularities of the property, the rules to be respected and the services available. We complete the registration process in accordance with local regulations. In this way we control the entry of guests so that you have peace of mind during your booking.

Follow-up of the stay

The next day we contact the guests... are you comfortable? We are always at your disposal! At Opening Doors we know how important it is to meet your travel expectations. We want the stay to be memorable and for them to recommend us to new travellers. We have a hotline available 24 hours a day

Check-out and online reputation

It's time to say goodbye and ask them how the experience was. We inspect the flat and if there is any damage, we will arrange for collection.
Feedback is essential to improve our positioning and attract new guests. We encourage positive feedback and value all suggestions from our guests.

Repair management

At Opening Doors we periodically inspect the flat and carry out scheduled maintenance to prevent service interruptions. We have a team of qualified technicians (plumber, electrician, gas, carpentry, etc.) for specific repairs and a general technician for domestic issues. We are available for emergencies 365/24hs

Purchasing management

We manage the replacement of cleaning products, crockery, household appliances and bed linen so that the accommodation is always fully equipped and in good condition.